| We Promise |
to provide written recommendations for repairs that
are explained and based on system failure, improved system performance or
preventive maintenance according to accepted industry standards. |
| We Promise |
to offer a written estimate, including the reason for
the repair, and no work will be performed without your prior authorization. |
| We Promise |
to employ personnel trained in accordance with MAP Standards
of Service who are qualified to perform an inspection based on MAP Uniform
Inspection and Communication Standards. |
| We Promise |
to include a written limited warranty at no extra cost. |
| We Promise |
to provide dispute resolutions services at your request
should you be dissatisfied with the resolution proposed by a member facility
concerning its performance in meeting the requirements of the program. The
dispute will be submitted to an independent board at no cost to you. |
